Corrections Policy
Accuracy is the foundation of trust between EVsBuzz.com and its readers. We strive to publish information that is correct, fair and complete. When we fall short, we want to know about it and we want to fix it openly. This Corrections Policy sets out how we identify, classify, fix and disclose errors in our published work.
1. Our standard
EVsBuzz.com aims to be accurate first, fast second. Speed never justifies publishing unverified claims. Where information cannot be confirmed, we either delay publication or label the relevant section clearly (e.g. “developing”, “unconfirmed report”, “manufacturer has not commented”).
2. What we consider an error
We treat each of the following as an error that requires action under this policy:
- Factual mistakes — wrong specifications, prices, dates, model names, variant trims, range/efficiency figures, registration data, statistics or quotes.
- Misattribution — assigning a statement or position to the wrong person, company or authority.
- Out-of-context quotation — quoting in a way that materially distorts what the speaker said or meant.
- Headline / image mismatches — headlines, captions or featured images that do not match the body or that mislead the reader.
- Calculation errors — incorrect on-road price builds, EMI tables, running-cost comparisons, tax/incentive numbers.
- Outdated information — claims that were correct when published but have since been overtaken by a launch, recall, price change or regulation.
3. How readers can request a correction
Anyone — readers, sources, manufacturers, dealerships, advocacy groups, regulators — can request a correction. Please send your request to contact@evsbuzz.com with the subject line “Correction request — <article title>” and include:
- The exact URL of the article.
- The specific claim or sentence you believe is incorrect.
- The information you believe is correct.
- A source (a link, a document, an official quote, a screenshot, a recording) that supports the correct information.
- Your name and a contact email; you can request that we do not publish your name.
We acknowledge requests within 3 business days. Investigation and resolution generally take up to 10 business days, longer for complex or disputed claims that require new reporting.
4. How we classify errors
| Type | Example | Action |
|---|---|---|
| Typographical / formatting | Spelling, punctuation, broken link, image alt text | Silent edit; no on-page notice unless meaning changes |
| Minor factual | Wrong colour name, missing trim badge | Edit in place; correction footnote at bottom of article |
| Material factual | Wrong price, wrong range, wrong launch date, wrong policy detail | Edit in place + visible correction notice at top of article with date |
| Significant / harmful | Defamatory error, wrong recall instructions, wrong safety advice | Immediate visible correction, optional retraction, social-post correction, possible apology |
| Outdated | Story overtaken by new launch or policy | Update with new info and time-stamped note |
5. How we display corrections
Material and significant corrections appear as a clearly-labelled box at the top of the affected article, in the form: “Correction (DD MMM YYYY): An earlier version of this article said X. The correct information is Y. We regret the error.”
Where the original error has been widely shared (e.g. social media, syndication), we publish the same correction on those channels.
6. Updates that are not corrections
Where we add new information to a developing story (a manufacturer response, a follow-up announcement, an expert reaction) we mark the change as an “Update” with a timestamp. We never silently rewrite history; the original wording is either preserved or clearly noted as having been replaced.
7. Retraction
If a story is so flawed that no correction can repair it, we retract it. A retraction notice explains why the article was removed and remains at the original URL. Retraction is approved by senior editorial staff after consulting our Ethics Policy.
8. Apologies
Where an error has caused real harm to an individual or organisation, we publish an apology in addition to the correction. Apologies are signed by the editor responsible.
9. Record-keeping
Every correction is logged with the article ID, the original wording, the corrected wording, the source of the correction, the editor who approved it and the date. The log is reviewed quarterly to identify systemic issues such as repeated mistakes in a particular section.
Get in touch
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